Privacy Policy
Introduction
This Privacy Policy outlines how Neptune Tech OU (“we”, “us”, or “our”) collects, uses, and protects personal information in relation to the Advanced Suite ISV solution (“Solution”) provided through Microsoft Dynamics 365 Lifecycle Services (LCS).
Information We Collect
We may collect the following types of information:
Personal Information: Such as name, email address, contact details, and organization information when you register or interact with our Solution.
Usage Data: Information about how you access and use the Solution, including log files, IP addresses, and browser types.
Technical Data: Details about your device and system configuration, including operating system, application version, and system performance metrics.
How We Use Your Information
We use the collected information to:
Provide, operate, and maintain the Solution.
Improve, personalize, and expand our Solution.
Understand and analyze how you use our Solution.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Solution.
Process your transactions and manage your orders.
Send you emails and other communications.
Find and prevent fraud.
Sharing Your Information
We do not sell or rent your personal information. We may share information with:
Service Providers: Third parties who perform services on our behalf, such as hosting, data analysis, and customer service.
Compliance with Laws: If required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Data Protection Rights
Depending on your location, you may have the following rights:
Access: You have the right to request copies of your personal information.
Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: You have the right to request that we erase your personal information, under certain conditions.
Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected].
International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
Children’s Privacy
Our Solution does not address anyone under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: [email protected]
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